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Privacy Policy and Terms and Conditions of use
Privacy Policy
This is the Privacy Policy of Whoota Agistment ("we";, "us"; and when relating to us, "our").
We are committed to protecting the privacy of our contacts, customers, suppliers and employees
("you"; and when relating to you, &"your") and complying with the Australian Privacy Principles set out
in the Privacy Act 1988 (Cth) (Privacy Act).
In this policy we describe how we manage your personal information.
1. The kinds of personal information we collect
The kinds of personal information that we collect include:
(a) contact details such as name, role or position, address, email address, mobile number, landline
number and fax number;
(b) information relating to your circumstances and affairs relevant to the matter/s in which we do
business with you;
(c) information about your legal interests and requirements and the agistment or accommodation
services that you may wish to purchase;
(d) information regarding our communications with you and your attendance at seminars and
promotional events held by us;
(e) if you are an employee or prospective employee, information about your qualifications, skills
and work experience;
(f) if you are a supplier or prospective supplier, information about your business skills, services,
products and prices;
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2. How we collect personal information
2.1 We collect personal information by various means including but not limited to when:
(a) you contact us with a question or inquiry;
(b) you subscribe to our newsletter or legal updates service;
(c) you attend a seminar or event where we are hosting or presenting;
(d) you visit our website;
(i) You provide a reference from a third party for approval of agistment.
2.2 Where practicable we collect personal information about you directly from you.
2.3.1 However, we may have collected information about you from a third party such as a client, a third party
information provider or a person responding to our questions or inquiries.
2.3.2 If you are a client and do not provide us with your name and address information we cannot
provide agistment services for you.
2.3.3 If you do not provide us with accurate personal information we may not be able to
carry out our instructions or achieve the purpose for which the information has been
sought.
3. The purposes for which we collect, hold, use and disclose personal information
3.1 We collect, hold, use and personal information in order to:
(a) respond to your enquiries;
(b) provide agistment or related accomodation services;
(c) employ competent and diligent personnel;
(d) monitor or improve the use of and satisfaction with our services; and
(e) let you know about developments and our services that may be of interest to you.
3.2 We disclose personal information:
(a) in order to carry out the services for you; and
(b) subject to our confidentiality obligations, when using services in support of our
services.
4. The parties to whom your personal information is disclosed
4.1 Subject to our confidentiality obligations, we may share some relevant personal information
with:
(a) parties related to your services including government authorities and service
providers as reasonably required to carry out the services;
(b) our e-mail marketing provider for the purposes of providing you our newsletter,
invitations and updates; and
(c) third party service providers who assist us with archival, auditing, accounting, legal,
business consulting, website or technology services.
4.2 We also will disclose your information if required by law to do so or in circumstances
permitted by the Privacy Act – for example, where we have reasonable grounds to
suspect that unlawful activity, or misconduct of a serious nature, that relates to our
functions or activities has been is being or may be engaged in, in response to a subpoena,
discovery request or a court order.
5. Disclosure of information outside the jurisdiction of collection
5.1 Some of the third parties described above including our service providers and related
bodies corporate may be in other national jurisdictions outside Australia.
6. Opting out of marketing communications
6.1 We may, from time to time, send you newsletters, invitations and updates about our services.
You can opt out of receiving further such communications by notifying us using our contact
details below by clicking the "unsubscribe" option at the bottom of any marketing e-mail
received from us.
7. Security
7.1 We take reasonable physical, technical and administrative safeguards to protect your
personal information from misuse, interference, loss, and unauthorised access,
modification and disclosure. For example, we maintain our files in secure offices and
limit access to personal information to individuals with a need to know.
8. Access/correction/updating personal information
8.1 You can contact us to access, correct or update your personal information. Unless we are
subject to confidentiality obligation or some other restriction on giving access to the
information and we are permitted to refuse you access under the Privacy Act, we will
endeavour to make your information available to you within 30 days. Examples of
circumstances where we may refuse to give you access to your personal information include
where:
(a) giving access would be unlawful;
(b) we reasonably believe that giving you access would pose a serious threat to the life, health
or safety of any individual or to public health or public safety;
(c) giving access would have an unreasonable impact on the privacy of others;
(d) the information could reveal the intentions of a party in negotiations;
(e) giving access could prejudice the taking of appropriate action in relation to unlawful
activity;
(f) giving access could reveal evaluative information in a commercially sensitive decision
making process.
8.2 If you request to correct your personal information, we will correct, or, if we consider
more appropriate, note your request for amendment of the information on your record.
8.3 We will not charge you to make a request to access your record but we may charge you to
actually provide access depending on the costs associated with obtaining and providing the
material.
8.4 These actions can usually be taken by contacting a customer relations representative
using the contact information on the "Contact Us"; section.
9. Notification of Changes
9.1 If we decide to change our Privacy Policy, we will post a copy on our website.
10. Complaints / Contact us
If a breach of this Privacy Policy occurs, a complaint may be made to us by sending it by
email to:
Attention: Privacy Officer
agistmentwhoota@gmail.com
NSW AUSTRALIA.
We will endeavour to respond to any complaint within 30 days. If you are not satisfied with our
response to your complaint you may seek a review by contacting the Office of the Australian
Information Commissioner using the information available at
http://www.oaic.gov.au/privacy/privacy-complaints.
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Terms of Use
If you access our site www.whootaagistment.com.au you agree to our terms of use:
ï‚· You are not authorised to copy or print any part of this site except for personal use
only (or as permitted by law). Whoota Agistment holds all intellectual rights in the
content of this site.
ï‚· The links and articles provided on this site are not endorsed in content or opinion by
Whoota Agistment or any related entity and Whoota Agistment makes no guarantee
or in any way represents its accuracy.
ï‚· This website and its content do not constitute agistment or service advice and is for
general information only.
ï‚· Whoota Agistment disclaims any responsibility to the maximum extent permitted by
law for any loss suffered in connection, a result of, or in connection with, the use of
this website or its content. This includes, but is not limited to, the transmission by this
site of any computer virus and any subsequent loss which may occur. Please conduct
a virus check before downloading any content from this site.